How will my sex toys purchase from www.loveshackcanada.com be shown on my credit card statement?

All credit card and PayPal purchase statements will be reflected as ‘LSC INC’. We will not send a separate receipt or invoice to your mailing address. All correspondence between you, our valued customer and our customer care team is done via email.

I don’t want my purchase to be identifiable when it arrives in the mail.

We understand and because of that our packaging is discreet. Standard post or courier packages go in an appropriate sized brown box, and packing taped secure with a small return address stamp that is in plain type (not our logo) with our company name and mailing address as L.S.Canada Inc. The name is necessary because of possible lost packages or insurance claims for damaged goods (no that doesn’t happen very often). It has been our experience that people (postal carriers and customs officials alike) do not read into a product description any more than is necessary to deliver the product.

For customers who worry that even a ‘coded’ customs item will ruin their lives or reputations, we are always open to working with you to find a definition of the goods that you are comfortable with – within the constraints imposed on us by the regulators. If you have such concerns, please note them in the comments section of our online order form.

If you have any questions about ordering sex toys and adult accessories from our website, please contact us.